Photo by Campaign Creators on Unsplash This is Part 4 in a series of 4, where we explore the usability and patient experience across the websites of the most popular Medical Aid companies in South Africa. You can find Part 3 here. If you’re in a rush… Our team of design experts assessed 16 healthcare provider’s websites against a set of usability standards …
The UX of Health Insurance: Part 4 Feature Inspection Read More »
Photo by Alvaro Reyes on Unsplash This is Part 3 in a series of 4, where we explore the usability and patient experience across the websites of the most popular Medical Aid companies in South Africa. You can find Part 2 here. If you’re in a rush… Our team of design experts assessed 16 healthcare provider’s websites against a …
The UX of Health Insurance: Part 3 Cognitive Walkthrough Read More »
The state of South African Medical Aid Websites in 2020 This is Part 2 in a series of 4, where we explore the usability and patient experience across the websites of the most popular Medical Aid companies in South Africa. You can find Part 1 here. If you’re in a rush… Our team of design …
The UX of Health Insurance: Part 2 Heuristic Review Read More »
The state of South African Medical Aid Websites in 2020 This is Part 1 in a series of 4, where we explore the usability and patient experience across the websites of the most popular Medical Aid companies in South Africa. If you’re in a rush… We evaluated 17 Health Insurance Websites and are sharing what …
Most companies have realised the importance of validating designs with actual users by now, so usability testing is a very common task in the design and development of digital solutions. In this post, we focus on Eye Tracking, and how it can be used to supplement validation of designs with users. What is Usability Testing? …
Sand Dollar Design completed an in-depth User Experience Evaluation across all the major South African private hospital groups’ websites in April 2019. In this post we share some of the main findings and insights. What websites did we evaluate? Our team of researchers evaluated the websites of Netcare, MediClinic, Life Healthcare and Intercare. What method …
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